Privacy Policy for Children
Effective date: Feb 9, 2026
This policy is applicable to children under the age of 18 and complements our general Privacy Policy.
INFORMATION WE COLLECT
Information You Provide to Us
Vesync enables registered users to create profiles for their children, allowing them to monitor children’s fitness, health, and wellness. When creating a profile, you may be prompted to provide personal information about your child, such as their name, date of birth, gender, height, and weight.
Information We Collect Directly
If you allow your child to use Vesync products, data may be collected from their usage. For instance, a smart fitness scale may collect information like weight, body mass, skeletal muscle, or bone mass. When you connect the smart scale to your Vesync App, this data syncs with the App and is transferred to our servers. We only collect information provided or permitted by you for your child's use, ensuring it's necessary for our services.
HOW WE USE YOUR CHILD'S INFORMATION
We utilize the information about your child:
- To create and maintain their user profile in your Vesync account.
- To provide services such as enabling you to set baseline measurements and tracking your child's development, growth, or progress.
- To improve our services.
- To offer customer support.
- For internal purposes like troubleshooting, error protection, data analysis, testing, developing features, and promoting app safety.
HOW WE SHARE YOUR CHILD’S INFORMATION
We don't share, sell, rent, or transfer children's personal information except:
- With third parties supporting our app's internal operations, bound by confidentiality obligations.
- If required by law, legal process, or government request.
- To protect rights, property, safety, or enforce precautions against liability.
- In a merger, sale, or transfer of Vesync's assets.
Note: Forum Features – Exercise caution while sharing your child's personal information through forum features.
ACCESSING AND CORRECTING YOUR CHILD'S INFORMATION
You can review, change, or delete your child's information by logging into your Vesync account or contacting us at support@vesync.com.
OUR CONTACT INFORMATION
For assistance, questions, or complaints about privacy practices, contact us:
Attention: Legal Department
Email: privacy@vesync.com
Postal Address: 1775 FLIGHT WAY, SUITE 150, TUSTIN, CA 92782 US
If you are EEA and UK users, you can contact us via the following address:
Legal representative in EEA: Vesync Germany GmbH
Postal Address in the EEA: Prinzenallee 11a, 40549 Düsseldorf, Germany
Legal representative in the UK: Vesync (UK) Co., Ltd
Postal Address in the UK: Unit G2 Havebside Industrial Estate, Fishtoft Road, Boston, PE21 0AH, United Kingdom
If you have concerns, our privacy team is here to help. You may also have additional rights under local law, which is stated in the general Privacy Policy.